Estate Management has become a vital role in the management of complexes in recent years.

Estate Management is the process of facilitating a hassle-free, secure, well-maintained residential living environment.

Estate Managers ensure the effective and efficient management of complexes through daily management, qualified experience and expert advice.

 

Estate Management services support the Trustees or Directors in accomplishing on site requirements and are crucial in ensuring a well maintained, well run complex that allows for contented living and a harmonious complex lifestyle.

 

EstateServ is an owner managed Estate Management company for residential estates throughout Gauteng. We aim to alleviate the time-consuming management and administrative role from trustees and directors by managing the complex in a cost-effective, professional manner, adding value to the investments of owners.

 

EstateServ aims to provide experienced, professional estate managers while also providing attention to the details and ensuring the highest level of service. We are a customer focused organisation that ensures trustees and owners have peace of mind in knowing that the estate is well managed.

We work closely with the trustees, managing agent, various service providers and residents to ensure that the body corporate is well run, allowing for peaceful complex living. EstateServ works towards maintaining a mutually beneficial environment for all involved.  

 

EstateServ operates the complex on behalf of the board, including all the day-to-day management of the site, overseeing of contractors such as security and gardening services, communicating with residents and the trustees, site inspections, ensuring conduct rules are adhered to and managing residents who do not adhere to the conduct rules, maintenance planning, managing large projects and daily maintenance, among other management services.

 

We offer both full time Estate Managers as well as part time and flexi time Estate Managers. This is all dependent on the services required by the estate, budget available and the size of the Estate

Overview of Services Offered

RESIDENT ADMINISTRATION

  • Welcome Packs

  • Resident Records

  • Tenant Administration

  • Complaints

  • Dedicated Portfolio Manager

  • Dedicated Office Support

  • General Notices and Newsletters

 

SECRETARIAL SERVICE

  • Compilation and distribution of

    • communication

    • minutes

    • agendas

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RESIDENT SUPPORT

  • Daily support

  • After hours emergency line

  • Tracked ticketing system

 

FACILITIES MANAGEMENT

  • Site Inspection and Office Support

  • Maintenance

  • Security

 

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